National Association of Heathcare Fire Officer 2017

Drax Technology are very excited to be exhibiting at NAHFO over the next two days.

NAHFO is an organisation that acts as a national voice for all those associated with healthcare fire safety. Working closely with other organisations to promote the highest standards of fire safety within healthcare environments.

NAHFO has been established for over 30 years and in this time its members helped to shape the guidance and legislation used in healthcare today.
So here we are in Daventry at the NAHFO annual conference. Attended by over 90 delegates all NHS Fire Officers.

We're here to canvas opinion regarding the use of some new wireless modules to monitor fire extinguishers, doors and other assets. We plan to usethese in conjunction with our existing AMX Software.

We have some working modules and some software to demonstrate the concept. So far feedback has been very positive. Do come over and have a chat to Chris or Keith and let us know your thoughts.

You can contact Chris Wilkinson on 07827 350688 or Keith Minster on 07824 140743 at the exhibition or visit

Drax Technology’s powerful AMX software has evolved into one of the most versatile alarm management platforms available. It is now the alarm management system of choice for many estates, facilities and security managers.

Remote Support Package

Did you know Drax technology has recently introduced a remote support package for its powerful AMX alarm management system?

Do you have a problem supporting Drax Technology’s AMX alarm management system when key staff are busy or on holiday? Are you contractually bound to a SLA or do your customers demand a resolution immediately? Drax Technology has a solution for their accredited partners that may help and now offer remote technical support for installed AMX alarm management systems.

Remote technical support is offered to accredited partners and can be enabled by paying an annual support package fee. In return and at your request, we can take control of the installed AMX PC or PCs remotely to assist the engineer on site resolve any issues.

Subscribing to the support package will also entitle your engineer to priority telephone support. If we are unable to resolve the issue using the remote support facility and a visit to site is the only option left open to us, you will not be charged for our engineer’s time when he makes the initial trip to site. (Excluding any expenses e.g. flights, hotels etc.).

Many of the issues reported by customers can be resolved quickly and efficiently using the remote support package without the need for a Drax Technology engineer ever to visit site. This reduces the expense to you, our Partner. Additionally, using the remote access facility should speed up the time taken to resolve the problem, leaving you with a satisfied customer. To enable Drax Technology to provide this facility we will of course require a connection to the internet.

So for peace of mind when you have staff on holiday or off sick or you just want that additional reassurance that the manufacturer, Drax Technology is there to help. Please give us a call for more information. If you would like to subscribe to our newsletter “Get Connected” to keep up with our latest developments please click here.

Spread the love ... not smoke!

There are many organisations in the UK that have installed Drax Technology’s AMX alarm management system to monitor smoke and heat sensors from different fire alarm systems situated across their site. The AMX software is employed to manage alarms from disparate systems and assist with regulatory compliance. However, one hospital’s main requirement was AMX’s capability to monitor the hospital’s fire doors and fire/smoke dampers.

Buildings with a sleeping risk are designed to have fire doors in corridors to prevent smoke moving from one compartment to the next and provide occupants in areas adjacent to the fire with sufficient time to evacuate the premises by an alternative route.

Another, often ignored item of equipment are fire/smoke dampers. These are positioned in heating and ventilation ducts where the duct passes through a wall from one fire compartment to another. Often fire/smoke dampers are installed in the ceiling void above the fire door mentioned previously. Both are there to close and ensure the integrity of the fire compartment is maintained in the event of a fire. Primarily to stop the spread of smoke.

This all sounds fine and in most application’s works well. Even if doors are held open with magnetic door retainers during working hours, to allow free passage of staff and patients through corridors, the activation of a smoke sensor will signal the door retaining device to release and the self-closing mechanism to close the door. That’s the theory. However, in a very large building ensuring the various systems work faultlessly all the time and that people do not restrict the automatic closing of the doors becomes an area for concern.

As for fire/smoke dampers, who has ever seen one?

In a modern building with heating and ventilation ducts there will be dozens (similar, to one pictured), may be even hundreds, but they are generally out of sight. So, would know whether they are open or closed? Some have switches that operate to facilitate indication of their open or closed status, the majority either don’t use the facility or simply don’t have a switch. In the UK most installed fire/smoke dampers are simply equipped with fusible links designed to fail when the temperature rises allowing the damper to spring closed. Did you also know, that these dampers must be tested a minimum of every 12 months?

Drax Technology developed a dedicated Actionair network manager (NWM) to interface with the sophisticated Actionair damper control system on the hospital site mentioned above. Using Drax Technology’s powerful AMX alarm monitoring software to display the status of the fire/smoke dampers along with that of the fire doors and instigate alarms when either were not closed and should have been.

If your building doesn’t have its own damper control monitoring system, what do you do? Well Drax Technology can still help. If the damper is equipped with a switch, then there are a range of options to monitor the status of the damper using either wired or wireless interfaces. If there is no switch, then monitoring the status of the damper is impossible. However, using the graphical maps created as part of the AMX alarm management system, used to show the location of smoke, heat sensors, break glass call points and fire doors. The location of the dampers can be easily added and an asset register created to assist with identification as well as the ongoing maintenance and compliance requirements. Not perfect but a good deal better than not knowing where they are installed and when they were last tested.

As well as the obvious and important safety advantages of such a system, security staff productivity and efficiency benefits can also be gained by using Drax Technology’s AMX alarm management system. Clearly the above would work as well in other buildings that have a sleeping risk. Hotels, student accommodation, residential or nursing homes would all benefit from knowing that the doors and fire/smoke dampers that should be closed are closed and being properly maintained.

Please contact keith.minster@draxtechnology to discuss the life safety requirements for your business in more detail. 

The Internet of Things

The “Internet of Things”

​Internet connected devices have arrived in abundance from smart TVs, smart phones and even smart central heating. And there are more on the way. By some estimates, there could be 50 billion Internet-connected devices by 2020, a market estimated to be worth in excess of $1 trillion annually within the next few years!

However, according to a recent survey carried out by the Electrical Contractors Association (ECA) just 20% of the UK’s commercial buildings are considered to be “smart” at present and when you drill down in to the detail that may actually mean there is very little connected technology. To date, the emphasis has been on connecting heating and energy systems in order to save money but now there is a shift in attitude towards safety and security.

The internet is used daily by almost everyone these days and has become a “can’t do without” tool. So why are organisations so reluctant to connect the services within their buildings? A lack of understanding may have something to do with it. There are also concerns raised by building owners regarding the cost of installation, a lack of clear advice/knowledge and cyber security.

The ECA survey suggests that 40% of clients have no idea what the term “Internet of Things” means! Building owners shouldn’t be afraid to use technology. Technology, that will almost certainly save them money and in the case of fire detection and alarm systems even help them avoid prosecution.

Drax Technology’s SMaRT Watch and new Smart Web interfaces are designed to bridge that gap between the fire detection system and the outside world without compromising the building or the system’s integrity. Designed to work with all the major fire alarm control panel manufacturers control panels, Drax Technology’s SMaRT interfaces connect, seamlessly collecting data and passing it on, over the internet to a database. A database designed for processing, storing and analysing really useful data from the many fire alarm systems being monitored. Data that used intelligently can not only help delight customers but save time, money as well as improve efficiency and productivity.

If you are a facilities management company, a retailer or manage a portfolio of buildings dotted about the town, city or country, think how useful it would be to know just how safe your building really is when you are miles away and whether your fire alarm maintenance contractor is meeting their obligations. For more information, why not give us a call 0345 4592300